You can check the delivery status using the tracking ID and link shown on your Dispatch Confirmation email.
If an exception has occurred (e.g. delay in transit, incomplete delivery address etc.) then it will be stated on the tracking page.
If delivery has been attempted but failed, DPD will then aim to deliver your parcel to a local collection point.
You can also access your tracking link on our website:
Go to 'My Orders' > 'Orders' as shown in the top right hand menu.
Find the order and click 'View order'
Add your what3words via the DPD app to pinpoint your address.