doxzoo.com

We use DPD for UK deliveries. International couriers vary depending on location and requirement, UPS or Royal Mail tracked is often used.

Which courier do you use?

We cannot deliver your order at a specific time. However, pre-10:30 am, and pre-12 pm delivery is available at a premium (UK only).

Can you deliver my order at a specific time?

It depends on your area and address type. Residential delivery times are from 7 am to 10 pm, and for business addresses from 9 am to 6 pm.

What are DPD's delivery hours?

No, our courier does not offer a PO box delivery service. Don't hesitate to get in touch with us if you have any questions.

Is courier delivery available for PO boxes?

You can check the status using the tracking ID and your confirmation email. If an exception occurs, it will be stated on the tracking page.

How can I track my courier delivery?

If your order has not arrived on the confirmed delivery date, please check your delivery status using the tracking details provided by DPD.

My courier delivery is late

If you know in advance that you will not be available to accept delivery, please refer to your text message or email from DPD.

What happens if I'm out during the delivery?

You can then choose the 'Collect from Pickup Shop' option for a convenient local Pickup Shop. There is no charge for this service.

How can I collect my package from a DPD collection point?

If you are sending your order to a third-party location (e.g. hotel reception, event/exhibition/conference centre, client's location etc.).

Can you deliver to a third party address?

Courier Delivery

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