If your order has not arrived on the confirmed delivery date, please check your delivery status using the tracking details provided by DPD.

You can check the status using the tracking ID and link shown on your Dispatch Confirmation email. 

Delivery Execeptions

If an exception has occurred (e.g. delay in transit, incomplete delivery address etc.) then it will be stated on the tracking page.

Delivery Attempts

If delivery has been attempted but failed, a 'sorry we missed you' card should be left by the driver with instructions. You can then contact DPD and arrange re-delivery or collection.

Delivery Hours

DPD's delivery hours vary depending on your area and address type, although as a general rule they may deliver to business addresses until 6pm and residential addresses until 10pm.

Useful links:

DPD Tracking
DPD Help Centre

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