1. Login

  2. Go to 'My Orders' > 'Orders' as shown in the top right hand menu.

  3. Your order history will be shown here, with the status for each order shown in the 'Status' column

What does my order status mean?

Placed -
the order has been placed and can be amended/cancelled
In progress - the order has entered production and can no longer be amended/cancelled
Dispatched - the order has dispatched
Trackable - the order is now with the courier and is trackable
Ready to collect - the order is ready to collect from our London collection point
Cancelled - the order has been cancelled

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