doxzoo.com

Lucy O

Find out everything you need to know about instant quotes, payments & discounts. Please get in touch with us if you have any questions.

Quotes, Payments & Discounts

We do not have a minimum order quantity. You can order any documents, from 1 to 1,000 copies. We do impose a £5 minimum product total.

What is your minimum order quantity?

Our minimum product total is £5, excluding delivery and production fees. If the basket product total is under £5, it will be rounded to £5.

What is your minimum order value?

General Questions

If you have received an error stating the discount is not working, please ensure you are logged in to your Doxzoo account and re-apply.

My Welcome discount is not working?

To add a promo code to your order, click the 'Promo code' button shown in the bottom left corner of the basket page.

How can I add a promo code to my order?

Actually, it is possible to apply multiple promo codes to order. A maximum of 1 code can be applied per order.

Can multiple promo codes be applied to 1 order?

Click here to register for your free Doxzoo account. Once you have completed the signup process, a 10% discount code will be emailed to you.

How can I get 10% registration discount?

Yes - Doxzoo has teamed up with StudentBeans.com to offer students 10% discount on their printing.

Do you offer student discount?

We are happy to provide a 10% discount to charities and non-profits.
Contact us via Live Chat with your charity number before ordering.

Do you offer charity and non-profit discount?

As well as running periodic special offers, we provide a range of on-going discounts to customers. Check if you're eligible at the list.

Can I have a discount code?

Discount codes cannot be applied to existing orders. They must be applied at the time of order, prior to payment being made.

Can I apply a discount code to an existing order?

The quantity discount only applies to the items ordered within that specific order. Orders can`t be combined to benefit from discounts.

Applying discount to multiple batches of the same document

Discount & Promotions

Please use our instant quote tool to obtain a price. Click the 'Get an instant quote' button shown throughout the site.

How can I get a quote?

Please use our instant quote tool to obtain a price. Click the "Get an instant quote" button shown throughout the site.

Can you send me a quote?

We are confident that our prices remain very competitive within the online document printing marketplace. We are unable to match prices.

I have received a cheaper quote elsewhere. Will you match it?

From time to time we update our prices, which may mean a subsequent order or historic quote has an adjusted price.

The price has changed since I last ordered

Yes, these can be discussed. Don't hesitate to get in touch with us via Live Chat to discuss your requirements.

Can you sponsor the printing for my event?

Quotes

Doxzoo is fully compliant with these new measures; however, a declined payment indication can still occur for several reasons.

My payment was unsuccessful

We accept Credit/debit or PayPal: Visa, MasterCard, American Express and Maestro. If you have any questions, please get in touch with us.

Which payment methods do you accept?

Depending on the payment method, payment is processed by PayPal or Stripe. Payment communications are made directly with PayPal and Stripe.

How secure is online payment?

An invoice-on-account option is available for business accounts only. Please check the details to find out more and how to apply.

Can I pay via invoice?

Payment Methods

Your order ID is the order number stated in your order confirmation email. It should be used in all correspondence regarding your order.

What is my order ID?

Your Order Confirmation email acts as a VAT receipt. Please store a copy securely for your own accounts records.

Can I get a copy of my order receipt?

Not all products incur VAT; please check the article 'How much VAT is payable on my order?'. If VAT is payable, it will be on your receipt.

Can I get a VAT receipt?

20% VAT is payable on the following products; Posters, Foam display boards, Architectural drawings, CAD plans and more.