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Live Chat is not appearing for me?
Live Chat is not appearing for me?

Why can't I access Live Chat?

Updated over a week ago

If the Live Chat button is not appearing for you/is greyed out, it is likely do with your cookie settings within your browser.

To be able to message us via Live Chat, please ensure your cookie settings are set to "allow all".

After enabling all cookies (or just Functional cookies), the first click on the pink button does nothing. However, if you click again then the Live Chat feature should pop up.

Alternatively you can email us, [email protected].

Live Chat is available Monday-Friday, 9-5:30pm. If you message us outside of these working hours then you are able to leave us a message and we shall respond as soon as we are next online.

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